Frequently asked questions
What Corrik checks, what it can't, what it costs, and where your data goes.
1About Corrik
What does Corrik do?
It asks the main AI assistants the questions your customers ask, and checks each answer against sources you approve. It also shows where each assistant mentions you, and where you rank against your competitors.
How is Corrik different from AI visibility tools?
Visibility tools show whether AI mentions you. Corrik checks whether what AI says about you is correct. It tracks visibility too.
Which assistants do you check?
ChatGPT, Claude, Gemini and Perplexity, using the model each app gives its users by default. You can add some paid-plan models.
Do you check our own chatbot?
Not yet. Corrik checks the public assistants.
Who is behind Corrik?
Indulge, a digital agency.
2Accuracy
What is a source of truth?
A PDF, text or Markdown file (up to 10 MB), or a web page. Corrik pulls out the facts. You approve them before Corrik uses them.
How often do you re-read web pages?
Every day. A changed page creates a draft for you to approve. Until then, checks use the last approved version.
What do the results mean?
Accurate, Inaccurate or No match. Findings are contradictions, outdated facts or unsupported claims. Unsupported does not mean wrong.
Can Corrik be wrong?
Yes. Checks are automated. Treat each finding as something to review.
Can I limit what Corrik extracts?
Yes. Add instructions, for example “only the rates for products A and B”.
3Visibility
What does visibility measure?
Whether each assistant mentions you, your position in the answer, your share of voice against the competitors you add, and how each changes over time.
Can I compare myself with competitors?
Yes. Add competitors, and Corrik tracks their mentions in the same answers.
Can I see results by assistant?
Yes. You can split mention trends by assistant.
4Credits and billing
See pricingWhat is a credit?
One check is one question sent to one assistant. Each model costs a set number of credits. Accuracy checks cost 2 credits more per answer.
Do credits expire?
No. Credits do not expire while your account is open.
What happens when I run out?
Scheduled checks pause. Your data and history stay. Add a top-up pack or wait for your next monthly credits to start them again.
Can I cancel?
Yes, from your billing settings. Credits you have stay in your account.
Can I change plan?
Yes. Move up or down from your billing settings. Credits you already have stay in your account.
Do prices include VAT?
No. Prices are ex VAT. UK customers pay 20% VAT on top. Customers in Guernsey, Jersey or abroad pay no UK VAT. Checkout shows the total before you pay.
Can you invoice us?
Yes, for organisations. Email hello@corrik.ai.
5Data and security
Security and dataWhat do you send to the AI providers?
Your questions go to each assistant you choose. Your sources and the answers go to Anthropic for fact extraction and checking. Account details go to none of them.
Do the AI providers train on our data?
We use each provider’s paid business API. We send only what each check needs, and never your account details.
Where is our data stored?
With Hetzner in Nuremberg, Germany. Encrypted backups in Helsinki, Finland.
Can I add my team?
Yes. Invite users and set their role.
Do you support two-factor sign-in?
Yes.
Still have a question?
Email hello@corrik.ai or send us a message. We reply within one working day.